Customer Service

ORDERS AND PAYMENT METHODS

  • Belly Butttons and Bubbles Baby Boutique accepts Paypal, MasterCard, Visa, American Express, and Discover.  We are unable to accept checks or money orders.
  • Belly Buttons and Bubbles Baby Boutique is an in-stock only boutique. In the event an item oversells, I will contact you to arrange a substitution or refund. If you are interested in an item that is out of stock, please contact us and I will check availabilty and restocking dates.  
  • Order Changes: Please conact us as soon as you realize you need to change your order.  If your order has not shipped, I will gladly work with you to make sure you recieve the correct order!
  • Belly Buttons and Bubble Baby Boutique reserves the right to refund or cancel any order for any reason.

 

SHIPPING

  • Orders will ship within 1-3 business days upon reciept of payment and should arrive within 2-5 business days.  I do my best to ship as quickly as possible, but as many of you know and some are soon to find out, life with a toddler and one on the way is unpredictable.  I am first and foremost a mother and wife.  In the event that shipping of your items should be delayed, I will notifiy you immediately. 
  • Orders will ship via the United States Postal Service (USPS) Priority Mail, USPS First Class Mail, USPS Parcel Post, UPS Ground or FedEx depending onthe size and weight of your package. 
  • All items will be shipped with delivery confirmation and shipping notification will be sent to the email address you provide.
  • Belly Buttons and Bubbles Baby Boutique is not responsible for any items once they have shipped.  This includes items damaged, lost in transit, or otherwise.  If you are interested in purchasing shipping insurance, contact me at the time of purchase.
  • Domestic Orders over $45 dollars qualify for FREE SHIPPING.  Domestic orders $45 and under have a flat rate shipping fee of $4.00.
  • At this time, I am unable to ship internationally. 
  • In an effort to reduce waste, Belly Buttons and Bubbles Baby Boutique uses recycled boxes and shipping materials whenever possible.  We hope you will reuse or recycle them too!  In addition, your package may not contain an itemized shipping list as all receipts are emailed to you.

 

Note: A handling fee may apply to the purchase of certain heavy or oversized items.  This is noted on the effected product's page.

 

REFUNDS & RETURNS POLICY

Belly Buttons and Bubbles Baby Boutique wants you to be completely satisfied with your purchases.

  • Unused, unwashed, and in original packaging(if applicable) items may be returned for any reason within 30days of original purchase date for a full refund of the purchase price, minus any discounts and shipping fees.  I do not reimburse for shipping charges to send the items to me.  If free shipping was given, it will be deducted from the reund.  Regular shipping rates apply to send an exchange back to you. 
  • Items must be in new condition and odor-free.  Items that are returned to us that have been used, washed, stained, damaged, or are in any way not "new" are not eligible for refund or store credit and will be returned to you.
  • All pre-loved diapers, and clearance items are FINAL SALE ONLY.
  • You must contact me prior to sending your return.
  • If a package is returned to us because and incorrect address was provided, the customer willbe responsible for reorder and reshipment fees.
  • I sincerley apologize if your order is incorrect upon arrival.  Please contact me and I will be happy to work with you to correct the order.
  • Please contact me with any problems you are having and I will do my best to assist you. My goal is to provide you with complete satisfaction with the products I carry.Most manufacturers handle their own defective items and warranty issues. If you need the information to contact the manufacturer, please contact me and I will provide it to

 

MANUFACTURER DEFECTS

  • Most manufacturers handle their own defective items and warranty issues.  If you need the information to contact the manufacturer, please contact me and I will provide it to you.

 

PRIVACY POLICY

  • Belly Buttons and Bubbles Baby Boutique will not sell, trade, or rent your personal information. 

 

SALES TAX

  • Orders from Missouri residents are subject to a 7.725% sales tax. 
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